How to Stop a CitiBank Mortgage Foreclosure
Americans in their thousands are currently having trouble making their monthly mortgage payments. And if you’re one of the unlucky ones, the most important thing you can do is contact your lender immediately. Lenders like CitiBank say they’re keen to help borrowers meet their payments. It’s important too that you don’t despair, put your head in the sand, or think missing a payment is going to end in foreclosure. But, for best hopes of a good result, if you are behind with mortgage payments, or in danger of missing one, you’ve got to act now. If you are a CitiBank customer, phone the bank immediately. Each lender has a different policy when it comes to mortgage aid procedures and here’s what you can expect if you’re a CitiBank customer attempting to stop a foreclosure.
1 Borrowers at risk of missing a payment should contact Citi at one of the following numbers:
CitiMortgage: (866) 272-4749.
Citi Residential Lending: (800) 211-6926 or (800) 430-5262.
2 CitiBank says it has a good track record helping distressed borrowers.
“Overall, in the fourth quarter of 2007, borrowers serviced by Citi who received extensions, modifications, reinstatements or repayment plans outnumbered those who were foreclosed by almost five to one,” the bank says.
3 CitiBank says that for those who make the call it can offer a number of possible solutions.
According to the bank, its loss mitigation efforts fall into two major categories:
a. Those with outcomes that lead to home retention, such as loan extensions, modifications, repayment plans and reinstatements.
b. Those with outcomes that result in the homeowner surrendering possession of the home without foreclosure, such as short sales and deeds in lieu of foreclosure.
4 CitiBank Modification Agreement.
The bank explains that this is typically used when the customer has a significant reduction of income that impacts his or her ability to pay and will last past the foreseeable future. ”Typically, the customer’s loan terms are modified in order to resolve the mortgage delinquency,” the bank says. “This agreement makes the mortgage more affordable for the customer.”
5 The CitiBank Repayment Plan option.
This is a written agreement between the borrower and CitiBank to implement a payment moratorium due to unforeseen circumstances wherein the property or employment status is affected. At the expiration of the term, the customer pays the total arrearage in a lump sum payment or elects a further repayment plan.
“This agreement is typically used when a customer has a short-term reduction of income that severely impacts his or her ability to pay for a short period of time,” the bank says. “The repayment plan brings the customer current over time as the payment obligations are met. It can also include a repayment plan under which the customer pays the regular monthly payment and an additional amount each month to catch up delinquent payments over time.”
6 Some borrowers will want to abandon their properties and make a fresh start. One of the options that may be available to them from CitiBank is the Short Sale.
This option is most useful when the homeowner does not have either the desire or ability to keep the property and is willing to sell it to pay off the debt. “This option is utilized when the amount owed less acceptable closing costs to sell the property is more than the value of the property,” CitiBank says.
7 Another option for those who want to put a bad home-owning experience behind them is the “Deed in lieu of foreclosure.”
According to CitiBank this, “occurs when the customer does not have either the desire or the ability to keep the property and is unable or unwilling to sell the property but is willing to sign the property over to Citi in exchange for stopping the foreclosure action.”
Deeds in lieu of foreclosure are generally accepted only after all other options have been exhausted.
8 Another possible option from CitiBank is called “Extension.”
This is used when the borrower has experienced a temporary hardship and is unable to bring the loan current.
“The customer has the ability to continue making future payments, but does not have the funds to completely reinstate the loan,” CitiBank says. “An extension may re-amortize the loan or defer the interest to the back of the loan. It brings the customer’s account current immediately.”
The bank adds that an extension is generally used in the early stages of delinquency when a customer is one or two payments behind. It warns that borrowers should not expect it to be available to them if they are seriously delinquent with their payments — more than 90 days past due or in the foreclosure process.
9 Another possibility, the “Reinstatement” option, is used CitiBank says when a customer that is 90-plus days past due is able to pay all of the delinquent fees, interest and principal owed to the bank with a single payment. ”This brings the customer’s account current immediately and allows him or her to continue to pay off the loan according to the original amortization schedule,” CitiBank says.
10 CitiBanks says it supports foreclosure prevention and backs education and counseling programs sponsored by national and local counseling agencies, including Reform Now (ACORN), Neighborhood Assistance Corp. of America (NACA), Consumer Credit Counseling Service (CCCS), Consumer Counseling Resource Center (CCRC) and other community-based organizations.
Read more: How to Stop a CitiBank Mortgage Foreclosure | eHow.com